Biodiversity Data Portal Community Support Manager, Arizona State University

Published: September 29, 2021    Computer Science, Jobs, Museum Technology

Please visit Biodiversity Data Portal Community Support Manager for complete job posting and application instructions.

The Arizona State University (ASU) School of Life Sciences and Biodiversity Knowledge Integration Center (BioKIC) are seeking a Biodiversity Data Portal Community Support Manager [formal HR title: Web User Experience Specialist] for the iDigBio Phase 3 project. iDigBio, the Integrated Digitized Biocollections, is the national resource supporting the National Science Foundation’s Infrastructure Capacity for Biological Research (Capacity): Biological Collections and related programs. The iDigBio Phase 3 project will extend from 2021-2026 to advance the digitization, integration, and broadly impacting use of biocollections data for occurrences held in more than 1,600 collections. As part of iDigBio Phase 3, we will provide a Symbiota Support Hub serving all Thematic Collections Networks that use the Symbiota software platform to manage the digitization process and publication of data and images through these portals. The Hub will provide daily Symbiota help desk support to hundreds of collections and their users; implement novel Symbiota tools being developed by different network communities; promote cross-network collaboration and training; host and manage networks and their associated images; and offer an entry into digitization and data publication for new iDigBio collections.

The position requires a strong familiarity with biocollections, biodiversity data science standards (e.g., Darwin Core) and best practices as advocated and implemented by iDigBio; and with web-based biodiversity data publication and aggregation platforms such as Symbiota or similar software applications. Experience in comprehensive technical and social capacitation support and management of biodiversity data portal communities is highly sought. Excellent skills in handling direct user communications, social media, as well as web-based software usability information and tutorials are critical. A wide range of applicant profiles will be considered. Candidates with diverse backgrounds are encouraged to apply even if they cannot immediately fulfill all desired criteria.

The Community Support Manager can be located in Tempe, Arizona, or work remotely.